![]() You should carefully consider the risks associated with investing in Bullion, taking into account your own individual financial needs and circumstances. Before making any investment decision, you may wish to seek advice from your financial, legal, tax and accounting advisers. As such, investments in Bullion involve a degree of risk, which may make them unsuitable for certain persons. Bullion markets can be volatile and the value of Bullion may fluctuate dependent on the market value of precious metals. Please note that certain products, storage and delivery services will be dependent on the type of account you hold. Please note – Once the product has been received by us, it may take up to ten working days to inspect your order and advise you of any applicable outcome.Īll information contained on or available through this website is for general information purposes only and does not constitute investment advice. This item must be returned in the original packaging and must be packed securely and sent through a track and trace postal service. However, should you feel the bullion coin or bar does not meet your expectations of The Royal Mint high-quality standards, please contact our customer service team within 14 days after the date of delivery and we will give you full instructions on how to return your product for full quality inspection.Īfter contacting us, you may be asked to complete the Returns slip which you received with the item and enclose it in your return package. Therefore there is no statutory right to return or cancel an order once placed under the Consumer Contracts Regulations 2013. Prices are determined by the live precious metal spot prices, the goods we supply are dependent on fluctuations in financial markets. ![]() If you decide you no longer want the bullion coins or bars you have purchased from us, unfortunately, it is not possible to return them. Return an item Returns from outside the United Kingdom Simply enter your order number along with the postcode the order was delivered to, and the website will do the rest, including generating a label. Simply click on the Return your item button, and you’ll be directed to our returns portal. You can return your item or items from the Returns page, too. Option 2 - Return through The Royal Mint Returns page Complete the returns process, and a label will be generated. Input your order number and the postcode the item or items were delivered.A new window will open taking you to our returns and delivery management partner.Click on ‘Return your item(s)’, next to the order you wish to return. ![]() Log in to your account and find the order details from the item(s) you want to return.Returning from within the United Kingdom Option 1 - Return through your Royal Mint Customer Account Pick the option that’s easiest for you, and we’ll do the rest. To make it even easier for you to return your item or items, we’ve created two, easy ways for you to return your products. Despatch Ref (which can be found on your Despatch Note). ![]() Customer Code (which can be found on your Despatch Note).Please package your product carefully and enclose a note with the following: Please make sure the items are in the same condition as you received them, including the packaging. We always do our best to process refunds within 7-10 days. If you’ve bought commemorative or historic coins or gifts and want to return them, we’re happy to offer you a refund or exchange, free of charge, provided the item or items are returned within 30 days of receipt. Returning Gifts, Commemorative and Historic Coins
0 Comments
Leave a Reply. |